Powering the revenue cycle
Our one goal is to keep your revenue coming in. We combine advanced technological solutions with high quality customer service and dedicated employees to prevent denials, address rejections, accelerate payment, and improve the overall billing experience for you, our client.
Review for accuracy: Our system is set up to place each field neatly into a CMS-1500 Form and review each claim for accuracy. This means that if a field is missing necessary information, the claim is not sent to the payer but is flagged for review.
Errors and corrections: We are proactively notified by our billing system and research all errors, rejections, and denials. Resolving these issues quickly is a primary focus as your claims age until paid. In the event we are notified by a needed correction before the payer has received the claim, we will send you the claim notes for your review. This often presents an opportunity to have the claim paid more timely than waiting for the payer to discover the error.
Payments: Paper checks are good, but EFT can be more convenient. If you are not already set up to receive your funds via electronic funds transfer, we will help you through this process so you can receive your funds conveniently and in many cases, much quicker than a paper check.
Resubmissions: Our system is built to handle resubmissions in a unique way. Our staff will show you how you can easily set up claims to capture revenue from lagging or delayed service authorizations. This is very useful and a built-in benefit from using our services. Training by our staff will show you how to capture reimbursement for services in a way that reduces the need for extra time and work to recover these otherwise lost claims.